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FREQUENTLY ASKED QUESTIONS
We have compiled answers to the most common questions our customers ask.
If you have any questions that aren’t covered below, feel free to reach out to us directly through our Contact Us page
In Brittany (West of France) since the creation of the company in 1988.
From the quality of the ingredients: using only the finest ingredients, often sourced locally and sustainably, for a superior taste and texture.
From the tradition and technique: with centuries of tradition and technique, the craft is passed down from generation to generation, leading to a high level of expertise and consistency.
From the attention to detail: French bakers are meticulous in their work, paying close attention to every detail of the baking process.
Depending on the products, it will vary between 9 months and 12 months, from the factory.
We really insist on storing the products at -18C (without fluctuation) for an optimal shelf life and best final results.
Each oven is different, depending on the brand, usage, maintenance frequency etc. Thus, we recommend you request for an appointment with our Technical Team to give you the proper and customized answer for the best Baking Settings. But if you really need an answer, our guideline would be 170°C.
At ambient temperature : 2 hours for organoleptic reasons ; 48 hours for food safety reasons.
Yes, the oven we recommend is a convection oven. So that the product meets the characteristics that distinguishes it.